TERMS OF SERVICE

Last updated: 2026/04/08

These Terms of Service ("Terms") govern your use of Pickitoo Connect, a SaaS integration platform operated by UAB Greituolis.

Company details:

UAB Greituolis

Company code: 305054987

VAT ID: LT100012351618

Address: Lvivo g. 37-101, LT-09307 Vilnius, Lithuania

By accessing or using the Service, you agree to these Terms.

1. SERVICE DESCRIPTION

Pickitoo Connect is a cloud-based integration platform that enables customers to connect internal systems with external services, marketplaces, and APIs using event-based architecture.

2. ACCOUNTS

You must provide accurate and complete information when creating an account.

You are responsible for maintaining the confidentiality of your credentials and for all activities under your account.

3. PRICING AND BILLING

The Service is provided on a subscription anor usage-based model:

  • Subscription fees are billed in advance on a monthly or annual basis
  • Usage-based fees (e.g. per event, API call, or transaction) are billed monthly in arrears

Charges apply for:

  • Active subscription periods
  • Processed events and integrations

3.1. PAYMENT PROCESSING

Payments are processed via third-party payment providers (e.g. Stripe). By subscribing, you authorize Pickitoo Connect to charge your payment method on a recurring basis.

3.2. SUBSCRIPTION BILLING

Subscriptions are billed in advance at the start of each billing period (monthly or annual).

Usage-based charges (including but not limited to events, API calls, or processed transactions) are billed in arrears at the end of each billing period.

Invoices must be paid within the agreed payment term.

3.3. USAGE MEASUREMENT

Usage is measured by Pickitoo Connect systems and logs and is considered final and binding.

3.4. AUTO-RENEWAL

All subscriptions automatically renew unless cancelled prior to the renewal date.

3.5. PLAN CHANGES

  • Upgrades take effect immediately and may be prorated
  • Downgrades take effect at the next billing cycle

3.6. FAILED PAYMENTS

If a payment fails:

  • We may retry the charge automatically
  • We may suspend access after 7 days
  • We may terminate after 14 days of non-payment

3.7. TAXES

Prices are exclusive of VAT unless stated otherwise.

Customer is responsible for applicable taxes.

3.8. NO REFUNDS

Payments are non-refundable unless required by law.

No refunds are provided for partial usage.

3.9. PRICE CHANGES

We may update pricing with 30 days' notice.

Continued use constitutes acceptance.

3.10. ENTERPRISE CONTRACTS

Custom pricing agreements override standard pricing terms.

4. FREE TRIAL

We may offer a free trial with limited features or usage.

The trial may automatically convert into a paid subscription unless cancelled.

5. ACCEPTABLE USE

You agree not to:

  • Use the Service for unlawful purposes
  • Interfere with or disrupt the platform
  • Attempt unauthorized access
  • Overload infrastructure or abuse APIs

6. DATA PROCESSING

You are the Data Controller.

UAB Greituolis acts as a Data Processor.

You are responsible for ensuring that all data processed via the Service complies with applicable laws.

7. SERVICE AVAILABILITY

We aim to provide high availability (target uptime: 99.5%).

However, the Service is provided "as is" without guaranteed uninterrupted operation.

8. TERM AND TERMINATION

You may cancel your subscription at any time. Cancellation takes effect at the end of the billing period.

We may suspend or terminate access if:

  • Payment is overdue
  • Terms are violated

Upon termination:

  • Data is retained for up to 30 days
  • After that, it is permanently deleted

9. LIMITATION OF LIABILITY

To the maximum extent permitted by law:

  • We are not liable for indirect or consequential damages
  • Total liability is limited to fees paid in the last 12 months

10. GOVERNING LAW

These Terms are governed by the laws of the Republic of Lithuania.

11. CONTACT

For questions, contact:
hello@pickitoo.com

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